Dragon City

About

Chinese

Price Range : $11-30 ($$)

  • star
    Yelp rating
    3.5 stars

Location

Adress: 3208 Academy Ave, Portsmouth, VA 23703

Phone: (757) 686-6988

Work Hours

Mon 11:00 am-10:30 pm
Tue 11:00 am-10:30 pm
Wed 11:00 am-10:30 pm
Thu 11:00 am-10:30 pm
Fri 11:00 am-11:00 pm
Sat 11:00 am-11:00 pm
Sun 12:00 pm-10:00 pm

Business info

  • turned_in_not
    Health Score
    78 out of 100
  • list_alt
    Takes Reservations
    No
  • directions_car
    Delivery
    Yes
  • move_to_inbox
    Take-out
    Yes
  • credit_card
    Accepts Credit Cards
    Yes
  • accessibility
    Good for Kids
    Yes
  • group
    Good for Groups
    No
  • transit_enterexit
    Outdoor Seating
    No
  • tv
    Has TV
    Yes

Reviews

  • Randy R.

    star star star star star_border 9 August 2026

    Good an always consistently good. Very friendly and best takeout or delivery Chinese food in Churchland area

  • Jeremiah P.

    star star_border star_border star_border star_border 20 July 2026

    I ordered and they hung up on me mid phone call. When I called back, I had to call back, and when I did they knew who I was. So they don't care who ordered what. They tell me 15 minutes, then hang up. Without any other conversation. Then I call an hour later, and they yell at me for asking where my food is at.
    Telling me I should have just picked it up instead of ordering it for delivery.
    This was my first time ordering any delivery in 4 years.

    They have lost my service.

  • Jessica E.

    star star_border star_border star_border star_border 19 July 2026

    It doesn't matter how their food tastes. They have horrible customer service. I ordered to-go, on their website. Before I confirmed my order I found a coupon area on their site. I printed them off. I showed the delivery guy and he said I could only use it in the restaurant, even though it doesn't say that anywhere on the coupon. Fine, whatever. I was only trying to give the driver an extra dollar tip. So I called the restaurant to let them know what the website says and the lady that answered talked over me the ENTIRE time. Not once apologizing for the coupon being wrong on the website. All I wanted was an "I'm sorry" or for someone to check the website and say "hey, you're right. Let me change that". No. I just had someone yell at me and hang up on me when I asked to speak to a manager.

    I don't even care about the dollar. But goodness, the lady working Friday afternoon of 3/22 needs some customer service skills. She's lacking customer compassion.

  • Trice R.

    star star_border star_border star_border star_border 18 July 2026

    I've gotten  takeout from here plenty of times .. the food is pretty good but I'm normally ordering for others. Tonight I picked up a called in order ...transaction went ok... the employees Must've been tired tonight or not feeling it because everyone was very short and transactional. I said hello when I walked in lol no response. A thanks after the cashier handed me my credit card receipt back .. no response. I turned around with my daughter to leave and a employee is putting a caution wet floor sign out directly in the middle of the doorway lol. I cannot make this up. So I have food in hand purse and a wiggling toddler navigating my way out of this obstacle course. Okaaay you guys need to be a lot nicer to your customers that choose to spend money at your establishment .... even if you can't speak a language (or choose not to) people skills are universal. You definitely loss a customer tonight. Yes

  • Mai G.

    star star star star star_border 11 July 2026

    I love this place. I especially love that you can order online. The only reason i didn't give it 5 stars is the attitudes from the workers. Sometimes they are very happy when you walk in and others they act like they are to busy to take or give you your order. Other than the employees the food is great which keeps me coming back for more.

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